Booking/Cancellation Policies & FAQ's

Booking your Trial

All trials are not subject to a deposit. If you must cancel of reschedule your trial, 24 hour notice is required. All trials are 50% off of the base price of your service.

Booking your Graduation/Photo Shoot

Graduation / Photo Shoot bookings are not subject to a deposit, however they are subject to a 100% cancellation fee if less than 24 hour notice is given prior to the appointment time. Please contact Cassidy immediately if you need to reschedule or cancel your appointment. Graduations may be booked in groups at your choice of location, or individually in-house.

Booking your Wedding

Wedding bookings are not subject to a deposit, but are subject to a 50% cancellation fee if less than 2 weeks notice is given prior to the Wedding date. If less than 24 hour notice is given, a 100% cancellation fee will be charged. All Weddings include a Bridal Trial at 50% off regular price if you wish. If needed, a secondary Makeup Artist may be called to assist in completing large Wedding Parties in allotted times.

False Lashes

If you would like false lashes to be supplied for your event, an added charge will be in place based on each individuals lash requests. The client may choose between standard or luxury lashes, which will vary in price range.

FAQ's

Q: I don't wear a lot of makeup, will I feel the makeup or look " too done up "?

A: The amount of makeup, drama and formulas can all be completely customized to tailor your specific needs and preferences. We can do anything from slightly enhancing your natural features to creating a whole new look, whichever you feel most comfortable with.


Q: I have sensitive skin/eyes, will this be a problem while getting my makeup done?

A: The products used to create your perfect look are all guaranteed professional and high quality. All of our tools and products are throughly sterilized and we place a high importance on the general hygiene of our products used. If you have a specific sensitivity to a product or ingredient we can find alternatives to ensure you are comfortable.


Q: Do you offer Makeup Lessons?

A: Yes, we offer makeup lessons on various topics and skill levels. You can choose between a group lesson or individual and in house or at your choice of location. Each attendee of the lesson will receive a makeup "goodie bag" of some of the products used in the session.


Q My Wedding/Event is not in the Kamloops Area, do you travel to be on location?

A: Yes, we of course travel to be on location wherever your event may be! Any on location work within the city limits of Kamloops, BC does not require a travel fee. We charge the going rate for KM's to and from your event if it is outside of the Kamloops City Limits, which are subject to each individual event. Feel free to contact us if your event is not in Kamloops, we are happy to come to you!


Q: I will be getting ready in a hotel room, what if the lighting isn't good?

A: We travel with portable professional lighting to ensure that no matter where you wish to get ready you will have the ideal environment.

For any further questions, please contact us.